Employee engagement is more than just a measurement of how content employees are with their job, department, company, income, or benefits. It is their level of emotional connection, involvement, and commitment to their organization.
When employees are seen and heard, their commitment to their jobs grows. When they feel appreciated and respected, their commitment and dedication to their coworkers and companies deepens. This, in turn, increases employee retention, performance, and productivity.
Source: Crowd Views 2019: Employee Engagement, page 5
Source: Crowd Views 2019: Employee Engagement, page 6
Employee engagement permeates the entire workplace, and still there is a disconnect between how HR and non-HR employees perceive engagement.
Many respondents sense that employee engagement is important for a thriving company culture, yet they disagree on whether employee engagement can be achieved via technology, what that technology consists of exactly, and the benefits it can provide.
For insights into how HR and non-HR employees really feel about employee engagement, check out the 2019 G2 Employee Engagement report:
Is Employee Engagement a Strategic Priority for Your Company?
HR |
yes |
no |
don't know |
Non-HR |
yes |
no |
don't know |
HR |
Non-HR |
yes |
yes |
no |
no |
don't know |
don't know |
Source: Crowd Views 2019, Employee Engagement, page 17 (Figure 7)
