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2021

Digital Trends

When looking to evolve, scale, or improve, businesses focus on making changes in five areas: business model, business strategy, business operations, customer interaction, and workforce. While examining technology and its potential impact, it’s effective to use these five areas as a framework for planning digital transformation projects. 

Explore Digital Trends

“As we race to adapt in 2021, connecting workplace technologies to open communication and enable collaboration between individuals, teams, and customers will lead to more mergers, acquisitions, and reorganizations of major vendors’ portfolios. This will make the biggest vendors even more dominant. The competition between these vendors will also intensify as they arm their platforms with integrated communications layers: tightening their grip on the market. ”


Top Digital Transformation Trends in 2021

by Michael Fauscette
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2021 Digital Trends

Tech Research


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2021 Trends in Software Development

A look at expected 2021 trends in software development based on its shifting...

by Adam Crivello

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2021 Trends in Self-Service and All-Service Analytics

The era of self service has arrived, but it should step aside. Welcome to the...

by Matthew Miller

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2021 Trends in Combating Deepfake Impersonation Attacks

Business email compromise (BEC) is already a huge problem and CEO impersonation...

by Merry Marwig, CIPP/US

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2021 Trends in People-Centric Data Privacy Tech

Privacy technology tools will evolve to be more people-centric, with a focus on...

by Merry Marwig, CIPP/US

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2021 Trends in Conversational AI

Conversational agents need to be intelligent in order to be effective. Here is...

by Matthew Miller

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2021 Trends in Synthetic Data Generation and Detection

We have seen the rise of synthetic data which allows companies to produce fake...

by Matthew Miller

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2021 Trends in Vendor Security and Privacy Assessments

Third parties can introduce cyber risk to client companies, yet many companies...

by Merry Marwig, CIPP/US

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2021 Trends in Data Management

Complexities in data management are skyrocketing just when organizations have...

by Isha Kaur

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2021 Trends in Cybersecurity

IoT edge platforms, DevSecOps, remote workforce security, zero trust adoption,...

by Aaron Walker

App Research


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2021 Trends in Accounting and Finance

As finance and accounting teams continue to work remotely in 2021, accounting...

by Nathan Calabrese

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2021 Trends in Customer Engagement and Experience

To succeed in 2021, businesses must seek out technology to improve customer...

by Stephanie Graham

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2021 Trends in Supply Chain Technology

Businesses are altering their supply chains to improve efficiency and meet...

by Michael Gigante

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2021 Trends in Collaboration Technology

COVID-19 and remote work shoved B2B collaboration and communication software...

by Jazmine Betz

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2021 Trends in E-Commerce and Industry 4.0

Industrial automation and e-commerce will change significantly in 2021, but...

by Gabriel Gheorghiu

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2021 Trends in Martech and Adtech

With a new year rapidly approaching, we discuss some of the top martech and...

by Emily Malis

Services/Verticals Research


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2021 Trends in Fintech

2021 will see an acceleration of the shift to digital-first financial services....

by Patrick Szakiel

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2021 Trends in Human Resources

In 2021, expect human resources teams to use both emerging HR tech and...

by Shaun Bishop

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2021 Trends in Restaurant Technology

As restaurants look to 2021, contactless technology and strong delivery...

by Dominick Duda

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