Review Sorting Methodology
G2 puts logic in place to ensure the reviews shown on product pages are the most helpful to buyers. When the page is sorted by default, the sort is calculated with a custom algorithm that includes the following data points.
- Recency of the review
- Amount of feedback provided in the review
- Attribution (Did the reviewer keep their name and company public)
- Whether the reviewer is a current user of the solution (Included a screen shot)
- Community engagement with the review
G2 Star Rating Methodology
The G2 Star Rating is calculated by aggregating reviewers' answers to our Likely to Recommend question (1–10 scale) and dividing the average in half.
You will see half stars because the visual is rounded up to the nearest half.