At G2, our goal is to help tech buyers around the world make better buying decisions. As organizations in the Asia Pacific region embrace technology at a rapid pace, our real-time and unbiased reviews help users objectively assess what is best for their business.
Until recently, selecting business solutions was hard, risky, and inherently biased. Technology buyers struggled to identify capable vendors to support them in the Asia Pacific region. While vendors increasingly serve global customers, the customer experience across countries and regions varies.
Top global vendors in Asia Pacific
At G2, we believe local technology buyers want to learn from both their local and global peers. That’s why we provide tools for buyers to filter reviews and rankings to see how vendors perform in their markets. As part of this initiative, today we're launching our Best Global Vendors in Asia Pacific list.
Our Best Global Vendors in Asia Pacific ranking considers user reviews from countries in the Asia Pacific region for vendors that operate globally. This is a companion list to our Best Software Companies list and our Best Software Companies in Australia & New Zealand and Best Software Companies in India lists that are currently in progress. G2 selected these vendors based on reviews from the Asia Pacific region, ranked by the vendor’s average Satisfaction by product and category, using categories that have an existing G2 Grid®. Identified vendors also needed to have a physical presence in the Asia Pacific region, with offices and employees focused on the region.
G2 data through Aug. 16, 2019.
What’s interesting about the vendors listed below is they range from global tech giants (such as Microsoft, Google, and Adobe) to growth companies like Dropbox and Receipt Bank. Whether large or small, the results of our analysis show that these vendors have delivered impressive results to their Asia Pacific customers.
We also see a range technologies covered in this list. Some are collaboration-based applications such as Slack, Zoom, and Asana, while others are infrastructure-focused like MongoDB, Mulesoft, Symantec, and AppDynamics. There is a competitive element driving results, with several head-to-head competitors both on the list. Some of these contenders include: UiPath and Automation Anywhere (RPA), Dropbox and Box (file sharing), ActiveCampaign and HubSpot (marketing automation), and Pluralsight and Udemy (technical skills development).
The importance of geographic ranking
Geographically, we see our Asia Pacific list is very different from our Global Best Software Companies list. While a number of names are in the Top 25 on both lists (Google, Adobe, Slack, Microsoft, Shopify, HubSpot, Dropbox, Freshworks, and Zoom), their positions vary greatly. Additionally, a number of organizations made our Asia Pacific list, but were ranked below the Top 25 in our global list. This highlights that even for global software products, a customer’s experience can vary depending on where and how they are using it.
Congratulations to all of the vendors that made our list and continue to deliver exceptional experiences and results to their Asia Pacific customers.
ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. With our SaaS platform, we help businesses go beyond marketing automation to optimize their customers’ experiences.
Products covered on G2: 1 Overall number of reviews: 1,601 Employees: 493
Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work.
Products covered on G2: 1 Overall number of reviews: 17,977 Employees: 2,106 Public company: WORK Market cap: $14.3 billion
Shopify is the leading omnichannel commerce platform. Business owners can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Products covered on G2: 5 Overall number of reviews: 3,405 Employees: 5,427 Public company: SHOP Market cap: $43.7 billion
Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems.
Products covered on G2: 3 Overall number of reviews: 11,271 Employees: 1,651 Public company: ZM Market cap: $23 billion
Highest-rated product Symantec Data Loss Prevention
Highest-rated feature Security tools (Symantec Data Loss Prevention)
Symantec is, the world’s leading cyber security company and helps organizations, governments and people secure their most important data wherever it lives. Organizations across the world look to Symantec for strategic, integrated solutions to defend against sophisticated attacks across endpoints, cloud networks and infrastructure.
Products covered on G2: 75 Overall number of reviews: 975 Employees: 29,050 Public company: SYMC Market cap: $14.4 billion
Bjorn Engelhardt | Senior vice president, Asia Pacific & Japan | LinkedIn | Twitter
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.
Products covered on G2: 14 Overall number of reviews: 3,610 Employees: 2,420
Quest Software’s solutions simplify the IT operations at more than 100,000 organizations worldwide. Rely on us to help you turn data into insights quicker, modernize your infrastructure faster for the cloud, optimize the application experience and get control of every device that touches your network.
Products covered on G2: 46 Overall number of reviews: 490 Employees: 4,075
Boris Ivancic | Vice president & general manager, Asia Pacific & Japan | LinkedIn
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
Products covered on G2: 188 Overall number of reviews: 65,269 Employees: 175,803 Public company: MSFT Market cap: $1.06 trillion
Pluralsight is *the* technology skills platform. Our expert courses, skill assessments and one-of-a-kind analytics make it possible to align your organization around digital initiatives, upskill people into modern tech roles and build adaptable teams that deliver faster.
Products covered on G2: 1 Overall number of reviews: 639 Employees: 1,858 Public company: PS Market cap: $2.2 billion
Recognized as a leader in social media management by Forrester—one of the world’s most influential research and advisory firms—Hootsuite is trusted by more than 18 million customers and employees at more than 80% of the Fortune 1000. Our unparalleled expertise, customer insights at scale, and collaborative ecosystem help people and organizations succeed with social.
Products covered on G2: 1 Overall number of reviews: 2,787 Employees: 1,473
HubSpot is a leading growth platform with thousands of customers around the world. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to grow better.
Products covered on G2: 7 Overall number of reviews: 8,527 Employees: 3,914 Public company: HUBS Market cap: $8.35 billion
Board International is a global software vendor leading the way in Business Intelligence, Analytics and CPM unification. Founded in 1994, Board has enabled over 3,000 companies worldwide to improve the effectiveness of their management decision making processes, unifying BI, Business Analytics and CPM in a single integrated environment.
Products covered on G2: 3 Overall number of reviews: 170 Employees: 539
Mark Sands | General manager, Asia Pacific | LinkedIn
Receipt Bank makes it simple to capture, process and share financial information instantly. A unique combination of AI-powered OCR technology and human verification turns documents into digital data faster than any other solution, with a level of accuracy you can trust.
Products covered on G2: 1 (Expense Management Software) Overall number of reviews: 167 Employees: 396
Luis Felipe Sanchez | Managing director & general manager, Australia | LinkedIn | Twitter
Highest-rated feature Sessions - digital analytics (Adobe Analytics)
Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results.
Products covered on G2: 37 Overall number of reviews: 30,751 Employees: 24,373 Public company: ADBE Market cap: $139.7 billion
Michael is an experienced technology executive with a diverse software background that includes experience as a software company executive and leading a premier marketing research team. Michael is a published author, blogger, photographer, and accomplished public speaker on emerging trends in business software, digital transformation, and customer experience strategies.
Top 25 Global Vendors in Asia PacificOur Best Global Vendors in Asia Pacific ranking considers user reviews from countries in the Asia Pacific region for vendors that operate globally. https://research.g2.com/insights/top-25-global-vendors-in-asia-pacifichttps://learn.g2.com/hubfs/guo-xin-goh-pltPzQ_UXoo-unsplash.jpg2019-10-07 21:57:00Z
Michael FauscetteMichael is an experienced technology executive with a diverse software background that includes experience as a software company executive and leading a premier marketing research team. Michael is a published author, blogger, photographer, and accomplished public speaker on emerging trends in business software, digital transformation, and customer experience strategies.https://research.g2.com/insights/author/michael-fauscettehttps://learn.g2.com/hubfs/_Logos/Michael%20FauscetteUpdated.jpeghttps://www.linkedin.com/in/mfauscette/