Top 25 Global Vendors in Asia Pacific

Michael Fauscette
Michael Fauscette  |  October 7, 2019

At G2, our goal is to help tech buyers around the world make better buying decisions. As organizations in the Asia Pacific region embrace technology at a rapid pace, our real-time and unbiased reviews help users objectively assess what is best for their business. 

Until recently, selecting business solutions was hard, risky, and inherently biased. Technology buyers struggled to identify capable vendors to support them in the Asia Pacific region. While vendors increasingly serve global customers, the customer experience across countries and regions varies.

Top global vendors in Asia Pacific

At G2, we believe local technology buyers want to learn from both their local and global peers. That’s why we provide tools for buyers to filter reviews and rankings to see how vendors perform in their markets. As part of this initiative, today we're launching our Best Global Vendors in Asia Pacific list. 

Our Best Global Vendors in Asia Pacific ranking considers user reviews from countries in the Asia Pacific region for vendors that operate globally. This is a companion list to our Best Software Companies list and our Best Software Companies in Australia & New Zealand and Best Software Companies in India lists that are currently in progress. G2 selected these vendors based on reviews from the Asia Pacific region, ranked by the vendor’s average Satisfaction by product and category, using categories that have an existing G2 Grid®. Identified vendors also needed to have a physical presence in the Asia Pacific region, with offices and employees focused on the region.

G2 data through Aug. 16, 2019.

What’s interesting about the vendors listed below is they range from global tech giants (such as Microsoft, Google, and Adobe) to growth companies like Dropbox and Receipt Bank. Whether large or small, the results of our analysis show that these vendors have delivered impressive results to their Asia Pacific customers. 

We also see a range technologies covered in this list. Some are collaboration-based applications such as Slack, Zoom, and Asana, while others are infrastructure-focused like MongoDB, Mulesoft, Symantec, and AppDynamics. There is a competitive element driving results, with several head-to-head competitors both on the list. Some of these contenders include: UiPath and Automation Anywhere (RPA), Dropbox and Box (file sharing), ActiveCampaign and HubSpot (marketing automation), and Pluralsight and Udemy (technical skills development). 

The importance of geographic ranking

Geographically, we see our Asia Pacific list is very different from our Global Best Software Companies list. While a number of names are in the Top 25 on both lists (Google, Adobe, Slack, Microsoft, Shopify, HubSpot, Dropbox, Freshworks, and Zoom), their positions vary greatly. Additionally, a number of organizations made our Asia Pacific list, but were ranked below the Top 25 in our global list. This highlights that even for global software products, a customer’s experience can vary depending on where and how they are using it.

Congratulations to all of the vendors that made our list and continue to deliver exceptional experiences and results to their Asia Pacific customers. 

MongoDB is the next-generation database that helps businesses transform their industries by harnessing the power of data.

Products covered on G2: 4
Overall number of reviews: 417
Employees: 1,619
Public company: MDB
Market cap: $8.21 billion

suvig sharma - mongodbLocal leader

Suvig Sharma | Senior director, APAC | LinkedIn | Twitter

 

 

ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. With our SaaS platform, we help businesses go beyond marketing automation to optimize their customers’ experiences.

Products covered on G2:  1 
Overall number of reviews: 1,601
Employees: 493

J. Adam Tuttle - ActiveCampaignLocal leader

J. Adam Tuttle | Director of sales, Asia Pacific | LinkedIn | Twitter

 

 

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work.

Products covered on G2: 1  
Overall number of reviews: 17,977
Employees: 2,106
Public company: WORK
Market cap: $14.3 billion

Arturo Arrarte - SlackLocal leader

Arturo Arrarte | Head of growth, APAC | LinkedIn

 

 

Asana helps teams organize and manage all of their work, from small projects to strategic initiatives.

Products covered on G2: 1  
Overall number of reviews: 4,412
Employees: 729

Adam Chicktong - AsanaLocal leader

Adam Chicktong | Head of sales, APAC | LinkedIn | Twitter

 

 

Shopify is the leading omnichannel commerce platform. Business owners can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.

Products covered on G2: 5
Overall number of reviews: 3,405
Employees: 5,427
Public company: SHOP
Market cap: $43.7 billion

Sandeep Komaravelly - ShopifyLocal leader

Sandeep Komaravelly | Director of international | LinkedIn | Twitter

 

 

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems.

Products covered on G2: 3
Overall number of reviews: 11,271
Employees: 1,651
Public company: ZM
Market cap: $23 billion

Michael Chetner - ZoomLocal leader

Michael Chetner | Head of Asia Pacific | LinkedIn | Twitter

 

 

Products covered on G2: 3
Overall number of reviews: 384
Employees: 1,790
Public company: Owned by Salesforce (CRM)

Will Bosma - MuleSoftLocal leader

Will Bosma | Vice president | LinkedIn | Twitter

 

 

UiPath delivers the most advanced Enterprise RPA Platform, built for business and IT.

Products covered on G2: 1
Overall number of reviews: 2,847
Employees: 2,900

image (1)-2Local leader

Thomas Chin | VP of sales, Asia Pacific | LinkedIn

 

 

Symantec is, the world’s leading cyber security company and helps organizations, governments and people secure their most important data wherever it lives. Organizations across the world look to Symantec for strategic, integrated solutions to defend against sophisticated attacks across endpoints, cloud networks and infrastructure.

Products covered on G2: 75
Overall number of reviews: 975
Employees: 29,050
Public company: SYMC
Market cap: $14.4 billion

Bjorn Engelhardt - SymantecLocal leader

Bjorn Engelhardt | Senior vice president, Asia Pacific & Japan | LinkedIn | Twitter

 

Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.

Products covered on G2: 14
Overall number of reviews: 3,610
Employees: 2,420

Chintu Bousally - FreshworksLocal leader

Chintu Bousally | Regional head APAC | LinkedIn | Twitter

 

 

Quest Software’s solutions simplify the IT operations at more than 100,000 organizations worldwide. Rely on us to help you turn data into insights quicker, modernize your infrastructure faster for the cloud, optimize the application experience and get control of every device that touches your network.

Products covered on G2: 46
Overall number of reviews: 490
Employees: 4,075

Boris Ivancic - Quest Software

Local leader

Boris Ivancic | Vice president & general manager,  Asia Pacific & Japan | LinkedIn 

 

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

Products covered on G2:  188
Overall number of reviews: 65,269
Employees: 175,803
Public company: MSFT
Market cap: $1.06 trillion

Ralph Haupter - MicrosoftLocal leader

Ralph Haupter | President, Microsoft Asia | LinkedIn | Twitter

 

 

Pluralsight is *the* technology skills platform. Our expert courses, skill assessments and one-of-a-kind analytics make it possible to align your organization around digital initiatives, upskill people into modern tech roles and build adaptable teams that deliver faster.

Products covered on G2:
Overall number of reviews: 639
Employees: 1,858
Public company: PS
Market cap: $2.2 billion

Fiona Sweeney - PluralsightLocal leader

Fiona Sweeney | Director, Asia Pacific | LinkedIn

 

 

GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers.

Products covered on G2: 11
Overall number of reviews: 1,248
Employees: 1,739
Public company: Owned by Microsoft (MSFT)

Sam Hunt - GitHub

Local leader

Sam Hunt | Vice president of APAC sales | LinkedIn 

 

 

Recognized as a leader in social media management by Forrester—one of the world’s most influential research and advisory firms—Hootsuite is trusted by more than 18 million customers and employees at more than 80% of the Fortune 1000. Our unparalleled expertise, customer insights at scale, and collaborative ecosystem help people and organizations succeed with social.

Products covered on G2: 1  
Overall number of reviews: 2,787
Employees: 1,473

Heather Cook - HootsuiteLocal leader

Heather Cook | General manager, Asia Pacific | LinkedIn | Twitter

 

 

Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces than any other.

Products covered on G2:
Overall number of reviews: 2,263
Employees: 2,243

image-45

Local leader

Adrian Jones | Executive vice president, Asia Pacific & Japan | LinkedIn

 

HubSpot is a leading growth platform with thousands of customers around the world. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to grow better.

Products covered on G2: 7
Overall number of reviews: 8,527
Employees: 3,914
Public company: HUBS
Market cap: $8.35 billion

Shahid Nizami - HubSpotLocal leader

Shahid Nizami | Managing director, APAC | LinkedIn | Twitter

 

 

Google’s mission is to organize the world‘s information and make it universally accessible and useful.

Products covered on G2: 126
Overall number of reviews: 40,351
Employees: 183,667
Public company: GOOG
Market cap: $821.5 billion

Richard Harshman - GoogleLocal leader

Richard Harshman | Managing director of Asia Pacific & Japan, Google Cloud | LinkedIn

 

Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise.

Products covered on G2: 4
Overall number of reviews: 17,235
Employees: 4,213
Public company: DBX
Market cap: $7.85 billion

Koki Igarashi - Dropbox

Local leader

Koki Igarashi | Head of Japan & APAC | LinkedIn

 

 

Box is the Cloud Content Management company that empowers enterprises to revolutionize how they work by securely connecting their people, information and applications.

Products covered on G2: 9
Overall number of reviews: 3,925
Employees: 4,362
Public company: BOX
Market cap: $2.2 billion

Scott Leader - BoxLocal leader

Scott Leader | Regional vice president, Asia Pacific | LinkedIn

 

 

Board International is a global software vendor leading the way in Business Intelligence, Analytics and CPM unification. Founded in 1994, Board has enabled over 3,000 companies worldwide to improve the effectiveness of their management decision making processes, unifying BI, Business Analytics and CPM in a single integrated environment.

Products covered on G2: 3
Overall number of reviews: 170
Employees: 539

Mark Sands - Board InternationalLocal leader

Mark Sands | General manager, Asia Pacific | LinkedIn

 

 

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments.

Products covered on G2:
Overall number of reviews: 231
Employees: 2,152
Public company: Owned by Cisco (CSCO)

Jim Cavanaugh - AppDynamicsLocal leader

Jim Cavanaugh | President, Asia Pacific & Japan | LinkedIn 

 

 

With a mission to improve lives through learning, Udemy is the online learning destination that helps students, businesses, and governments gain the skills they need to compete in today’s economy.

Products covered on G2: 3
Overall number of reviews: 283
Employees: 2,823

Peter Kokkinos - UdemyLocal leader

Peter Kokkinos | Managing director, Asia Pacific | LinkedIn | Twitter

 

 

Receipt Bank makes it simple to capture, process and share financial information instantly. A unique combination of AI-powered OCR technology and human verification turns documents into digital data faster than any other solution, with a level of accuracy you can trust.

Products covered on G2: 1 (Expense Management Software)
Overall number of reviews: 167
Employees: 396

Luis Felipe Sanchez - Receipt BankLocal leader

Luis Felipe Sanchez | Managing director & general manager, Australia | LinkedIn | Twitter

 

Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results.

Products covered on G2: 37
Overall number of reviews: 30,751
Employees: 24,373
Public company: ADBE
Market cap: $139.7 billion

James McCready - AdobeLocal leader

James McCready | President, Japan & Asia Pacific | LinkedIn | Twitter

 

 


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Michael Fauscette
Author

Michael Fauscette

Michael is an experienced technology executive with a diverse software background that includes experience as a software company executive and leading a premier marketing research team. Michael is a published author, blogger, photographer, and accomplished public speaker on emerging trends in business software, digital transformation, and customer experience strategies.