At G2, our goal is to help tech buyers around the world make better buying decisions. As organizations in the Asia Pacific region embrace technology at a rapid pace, our real-time and unbiased reviews help users objectively assess what is best for their business.
Until recently, selecting business solutions was hard, risky, and inherently biased. Technology buyers struggled to identify capable vendors to support them in the Asia Pacific region. While vendors increasingly serve global customers, the customer experience across countries and regions varies.
At G2, we believe local technology buyers want to learn from both their local and global peers. That’s why we provide tools for buyers to filter reviews and rankings to see how vendors perform in their markets. As part of this initiative, today we're launching our Best Global Vendors in Asia Pacific list.
Our Best Global Vendors in Asia Pacific ranking considers user reviews from countries in the Asia Pacific region for vendors that operate globally. This is a companion list to our Best Software Companies list and our Best Software Companies in Australia & New Zealand and Best Software Companies in India lists that are currently in progress. G2 selected these vendors based on reviews from the Asia Pacific region, ranked by the vendor’s average Satisfaction by product and category, using categories that have an existing G2 Grid®. Identified vendors also needed to have a physical presence in the Asia Pacific region, with offices and employees focused on the region.
G2 data through Aug. 16, 2019.
What’s interesting about the vendors listed below is they range from global tech giants (such as Microsoft, Google, and Adobe) to growth companies like Dropbox and Receipt Bank. Whether large or small, the results of our analysis show that these vendors have delivered impressive results to their Asia Pacific customers.
We also see a range technologies covered in this list. Some are collaboration-based applications such as Slack, Zoom, and Asana, while others are infrastructure-focused like MongoDB, Mulesoft, Symantec, and AppDynamics. There is a competitive element driving results, with several head-to-head competitors both on the list. Some of these contenders include: UiPath and Automation Anywhere (RPA), Dropbox and Box (file sharing), ActiveCampaign and HubSpot (marketing automation), and Pluralsight and Udemy (technical skills development).
Geographically, we see our Asia Pacific list is very different from our Global Best Software Companies list. While a number of names are in the Top 25 on both lists (Google, Adobe, Slack, Microsoft, Shopify, HubSpot, Dropbox, Freshworks, and Zoom), their positions vary greatly. Additionally, a number of organizations made our Asia Pacific list, but were ranked below the Top 25 in our global list. This highlights that even for global software products, a customer’s experience can vary depending on where and how they are using it.
Congratulations to all of the vendors that made our list and continue to deliver exceptional experiences and results to their Asia Pacific customers.
Highest-rated product
MongoDB
Highest-rated feature
Availability (MongoDB)
MongoDB is the next-generation database that helps businesses transform their industries by harnessing the power of data.
Products covered on G2: 4
Overall number of reviews: 417
Employees: 1,619
Public company: MDB
Market cap: $8.21 billion
Suvig Sharma | Senior director, APAC | LinkedIn | Twitter
Highest-rated feature
Email Campaigns
ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. With our SaaS platform, we help businesses go beyond marketing automation to optimize their customers’ experiences.
Products covered on G2: 1
Overall number of reviews: 1,601
Employees: 493
J. Adam Tuttle | Director of sales, Asia Pacific | LinkedIn | Twitter
Highest-rated feature
Instant messaging
Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work.
Products covered on G2: 1
Overall number of reviews: 17,977
Employees: 2,106
Public company: WORK
Market cap: $14.3 billion
Arturo Arrarte | Head of growth, APAC | LinkedIn
Highest-rated feature
Task creation & assignment
Asana helps teams organize and manage all of their work, from small projects to strategic initiatives.
Products covered on G2: 1
Overall number of reviews: 4,412
Employees: 729
Adam Chicktong | Head of sales, APAC | LinkedIn | Twitter
Highest-rated product
Shopify
Highest-rated feature
Security (Shopify)
Shopify is the leading omnichannel commerce platform. Business owners can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Products covered on G2: 5
Overall number of reviews: 3,405
Employees: 5,427
Public company: SHOP
Market cap: $43.7 billion
Sandeep Komaravelly | Director of international | LinkedIn | Twitter
Highest-rated product
Zoom
Highest-rated feature
Video conferencing (Zoom)
Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems.
Products covered on G2: 3
Overall number of reviews: 11,271
Employees: 1,651
Public company: ZM
Market cap: $23 billion
Michael Chetner | Head of Asia Pacific | LinkedIn | Twitter
Highest-rated product
Mulesoft Anypoint Platform
Highest-rated feature
Application integration (Mulesoft Anypoint Platform)
Products covered on G2: 3
Overall number of reviews: 384
Employees: 1,790
Public company: Owned by Salesforce (CRM)
Will Bosma | Vice president | LinkedIn | Twitter
Highest-rated feature
Workflow recording
Access all of G2’s reports on Robotic Process Automation (RPA)
UiPath delivers the most advanced Enterprise RPA Platform, built for business and IT.
Products covered on G2: 1
Overall number of reviews: 2,847
Employees: 2,900
Thomas Chin | VP of sales, Asia Pacific | LinkedIn
Highest-rated product
Symantec Data Loss Prevention
Highest-rated feature
Security tools (Symantec Data Loss Prevention)
Symantec is, the world’s leading cyber security company and helps organizations, governments and people secure their most important data wherever it lives. Organizations across the world look to Symantec for strategic, integrated solutions to defend against sophisticated attacks across endpoints, cloud networks and infrastructure.
Products covered on G2: 75
Overall number of reviews: 975
Employees: 29,050
Public company: SYMC
Market cap: $14.4 billion
Bjorn Engelhardt | Senior vice president, Asia Pacific & Japan | LinkedIn | Twitter
Highest-rated product
Freshsales
Highest-rated feature
Content management (Freshsales)
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.
Products covered on G2: 14
Overall number of reviews: 3,610
Employees: 2,420
Chintu Bousally | Regional head APAC | LinkedIn | Twitter
Quest Software’s solutions simplify the IT operations at more than 100,000 organizations worldwide. Rely on us to help you turn data into insights quicker, modernize your infrastructure faster for the cloud, optimize the application experience and get control of every device that touches your network.
Products covered on G2: 46
Overall number of reviews: 490
Employees: 4,075
Boris Ivancic | Vice president & general manager, Asia Pacific & Japan | LinkedIn
Highest-rated product
Visual Studio
Highest-rated feature
Ease of use (Visual Studio)
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
Products covered on G2: 188
Overall number of reviews: 65,269
Employees: 175,803
Public company: MSFT
Market cap: $1.06 trillion
Ralph Haupter | President, Microsoft Asia | LinkedIn | Twitter
Highest-rated feature
24/7 availability
Access all of G2’s reports on Technical Skills Development Software
Pluralsight is *the* technology skills platform. Our expert courses, skill assessments and one-of-a-kind analytics make it possible to align your organization around digital initiatives, upskill people into modern tech roles and build adaptable teams that deliver faster.
Products covered on G2: 1
Overall number of reviews: 639
Employees: 1,858
Public company: PS
Market cap: $2.2 billion
Fiona Sweeney | Director, Asia Pacific | LinkedIn
Highest-rated product
GitHub
Read all of G2’s research on Version Control Hosting Software
GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers.
Products covered on G2: 11
Overall number of reviews: 1,248
Employees: 1,739
Public company: Owned by Microsoft (MSFT)
Sam Hunt | Vice president of APAC sales | LinkedIn
Highest-rated feature
Scheduling
Access all of G2’s reports on Social Media Management Software
Recognized as a leader in social media management by Forrester—one of the world’s most influential research and advisory firms—Hootsuite is trusted by more than 18 million customers and employees at more than 80% of the Fortune 1000. Our unparalleled expertise, customer insights at scale, and collaborative ecosystem help people and organizations succeed with social.
Products covered on G2: 1
Overall number of reviews: 2,787
Employees: 1,473
Heather Cook | General manager, Asia Pacific | LinkedIn | Twitter
Highest-rated feature
Bot Scheduling
Access all of G2’s reports on Robotic Process Automation (RPA)
Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces than any other.
Products covered on G2: 1
Overall number of reviews: 2,263
Employees: 2,243
Adrian Jones | Executive vice president, Asia Pacific & Japan | LinkedIn
Highest-rated product
Hubspot Academy
Highest-rated feature
Sending Outbound Emails (Hubspot Marketing)
HubSpot is a leading growth platform with thousands of customers around the world. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to grow better.
Products covered on G2: 7
Overall number of reviews: 8,527
Employees: 3,914
Public company: HUBS
Market cap: $8.35 billion
Shahid Nizami | Managing director, APAC | LinkedIn | Twitter
Highest-rated product
Google Drive, Gmail
Highest-rated feature
File sharing (Google Drive)
Google’s mission is to organize the world‘s information and make it universally accessible and useful.
Products covered on G2: 126
Overall number of reviews: 40,351
Employees: 183,667
Public company: GOOG
Market cap: $821.5 billion
Richard Harshman | Managing director of Asia Pacific & Japan, Google Cloud | LinkedIn
Highest-rated product
Dropbox
Highest-rated feature
File sharing (Dropbox)
Read all of G2’s reports on Cloud Content Collaboration Software
Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise.
Products covered on G2: 4
Overall number of reviews: 17,235
Employees: 4,213
Public company: DBX
Market cap: $7.85 billion
Koki Igarashi | Head of Japan & APAC | LinkedIn
Highest-rated product
Box
Highest-rated feature
File sharing (Box)
Read all of G2’s reports on Cloud Content Collaboration Software
Box is the Cloud Content Management company that empowers enterprises to revolutionize how they work by securely connecting their people, information and applications.
Products covered on G2: 9
Overall number of reviews: 3,925
Employees: 4,362
Public company: BOX
Market cap: $2.2 billion
Scott Leader | Regional vice president, Asia Pacific | LinkedIn
Highest-rated product
Board
Highest-rated feature
Real-time data updates (Board)
Board International is a global software vendor leading the way in Business Intelligence, Analytics and CPM unification. Founded in 1994, Board has enabled over 3,000 companies worldwide to improve the effectiveness of their management decision making processes, unifying BI, Business Analytics and CPM in a single integrated environment.
Products covered on G2: 3
Overall number of reviews: 170
Employees: 539
Mark Sands | General manager, Asia Pacific | LinkedIn
AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments.
Products covered on G2: 1
Overall number of reviews: 231
Employees: 2,152
Public company: Owned by Cisco (CSCO)
Jim Cavanaugh | President, Asia Pacific & Japan | LinkedIn
Highest-rated product
Udemy
Highest-rated feature
Skill gap analysis, interactive content (Udemy)
Access all of G2’s reports on Technical Skills Development Software
With a mission to improve lives through learning, Udemy is the online learning destination that helps students, businesses, and governments gain the skills they need to compete in today’s economy.
Products covered on G2: 3
Overall number of reviews: 283
Employees: 2,823
Peter Kokkinos | Managing director, Asia Pacific | LinkedIn | Twitter
Highest-rated feature
Bank/credit card integration
Receipt Bank makes it simple to capture, process and share financial information instantly. A unique combination of AI-powered OCR technology and human verification turns documents into digital data faster than any other solution, with a level of accuracy you can trust.
Products covered on G2: 1 (Expense Management Software)
Overall number of reviews: 167
Employees: 396
Luis Felipe Sanchez | Managing director & general manager, Australia | LinkedIn | Twitter
Highest-rated product
Adobe Photoshop
Highest-rated feature
Sessions - digital analytics (Adobe Analytics)
Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results.
Products covered on G2: 37
Overall number of reviews: 30,751
Employees: 24,373
Public company: ADBE
Market cap: $139.7 billion
James McCready | President, Japan & Asia Pacific | LinkedIn | Twitter
Michael is an experienced technology executive with a diverse software background that includes experience as a software company executive and leading a premier marketing research team. Michael is a published author, blogger, photographer, and accomplished public speaker on emerging trends in business software, digital transformation, and customer experience strategies.
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