In the wake of the global COVID-19 outbreak, business software provider Zoho launched Remotely, a collaboration and communication platform combining many of the company's point solutions. Zoho Remotely includes 11 of the vendor's applications (primarily those included in the Zoho Workplace product suite): Cliq, Meeting, ShowTime, WorkDrive, Projects, Sprints, Assist, Lens, Writer, Sheet, and Show.
Like many companies affected by the novel coronavirus outbreak, Zoho’s workforce will be working remotely until further notice. Zoho opened up in a blog about the rationale of behind Remotely’s launch:
“Until the coronavirus (COVID-19) has been brought under control, a majority of our 8,000-plus employees across 10-plus countries will be working from home. We’re able to make this shift quickly, in part, because our suite of apps were designed, specifically, to support and foster remote collaboration. Since more and more companies are adopting similar work from home (WFH) policies, we wanted to offer the same set of tools we use to everyone for free, during this time.”
It would be easy to misinterpret Remotely as an attempt to profit off the spike in remote workers during this crisis by drumming up good press. However, G2’s chief research officer Michael Fauscette has a lot of reason to think otherwise:
“Zoho is an unusual company on many fronts. A private company that has never taken outside investment funding and been profitable for over 20 years; its founders are committed to staying private and independent as a way to stay committed to the customers, not the investors. Zoho isn’t a small company, either: It has grown to nearly 7,000 employees and 50 million users globally. The Zoho One platform, which the team refers to as an ‘operating system for business’ is very broad with strong core functionality across myriad business functions. Because of the flexibility of the platform, the new packaging, Remotely, was launched in a week. Offering Remotely free until July 1, 2020, Zoho not only strengthens its brand and customer commitment, but it also continues to demonstrate managements' commitment to the community, something that is a core part of the Zoho company culture.”
Michael Fauscette, Chief Research Officer at G2