Endpoint management software is becoming increasingly popular as enterprises aim to mitigate attacks from external entities. This is further amplified by hybrid and remote work scenarios that have increased external endpoints due to employees' devices.
Endpoint management software tracks devices in a system and ensures software is secure and up to date. Typical features of endpoint management products include asset management, patch management, and compliance evaluation.
Most organizations have no idea what the current security state is of all their endpoints. It is one of the leading causes of enterprise breaches. Unifying endpoint security reduces the number of unknown endpoints and prevents future attacks.
As economic uncertainty has tightened budgets, security customers are becoming more selective about their overall spending. At this point, organizations examine security software to consolidate and improve cyber security while being budget conscious.
These organizations want to improve security with efficiency, the key word being consolidation. When it comes to endpoint management software, enterprises are looking for solutions that will also provide greater resilience.
These tools have many overlapping features with vulnerability management software and mobile device management (MDM) software products. Endpoint management solutions have a wider scope of capabilities than vulnerability management tools like device governance and device compliance. While endpoint management software helps secure all endpoints, MDM tools typically only manage remote workers and mobile devices.
G2 data validates this increased market interest. In the last four months, the number of reviews in the Endpoint Management category increased by 84%.
According to G2, the desired endpoint management software capabilities are:
Customers are asking for price breaks and extended terms, and it’s proving to be a challenging year for finding new enterprise customers, according to CISOs VentureBeat interviewed across the financial services, insurance, and manufacturing sectors.
Some of the key challenges endpoint management software buyers are facing today are:
Lack of data: Some enterprises may not have enough real-time data to extend endpoint lifecycles and identify intrusions and breaches.
False positives: Endpoints that cannot reset themselves after a reconfiguration or require manual workarounds, which create false positives.
Over-configured endpoints: Endpoints can have several endpoint agents installed, so memory conflicts can cause faults.
Legacy systems: Relying on legacy patch systems can prove to be harmful. CISOs often run out of time before patches need to be installed.
Price: For some mid-sized companies today, the price of endpoint management software built for large enterprises may be too high.
Now more than ever, hackers are trying to exploit unprotected endpoints. Security and IT teams must address the challenges of improving endpoint security in response.
AI and machine learning are revolutionizing endpoint security, and the challenges briefly discussed in this article are driving new product development across many cybersecurity startups and leading vendors.
Every organization must take these steps to protect itself from attackers who are already using generative AI, ChatGPT, and advanced multifaceted attacks to steal identities and privileged access credentials and breach endpoints undetected.
Learn more about securing endpoints with the help of unified endpoint management (UEM) software.
Edited by Jigmee Bhutia
Sarah is a Research Principal at G2. She has worked as an industry analyst for over 20 years and focuses on cybersecurity for areas such as cloud and networks.
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