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How Canvas Climbs From #41 to #1 in Six Months With G2’s Review Booth
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How Canvas Climbs From #41 to #1 in Six Months With G2’s Review Booth
"We're number X, and Canvas is number 41. So why are you looking at Canvas?"
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Build Your Brand for the LLM Era
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Build Your Brand for the LLM Era
Winning in SaaS isn’t only about building great products—you’ve got to make sure you’re ...
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G2 Brings Verified Software Market Data to OpenAI's ChatGPT Work
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G2 Brings Verified Software Market Data to OpenAI's ChatGPT Work
AI is quickly becoming a new interface for how people find information, analyze markets, ...
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What It Takes To Climb to the PEAK: Insights from G2’s PEAK Professionals of the Year
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What It Takes To Climb to the PEAK: Insights from G2’s PEAK Professionals of the Year
Back in February, we gathered as a global team at our Chicago headquarters for our annual ...
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AI and the Future of Peer Code Review
September 01, 2026
AI and the Future of Peer Code Review
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Priya Dey

Priya is a senior research analyst at G2 focused on customer service software. Prior to joining G2, Priya worked as a secondary market research analyst in one of the Big 4's for more than 5 years. In her free time, she enjoys cooking and spending time with her friends and family.

UJET Announces Partnership with Google Cloud

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UJET Announces Partnership with Google Cloud

UJET is a cloud-based contact center platform or contact center as a service (CCaaS) designed for...

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Google Launches AI-based Agent Assist

Research News Feed

Google Launches AI-based Agent Assist

Google launches an AI-based “Agent Assist for Chat” as live chat software grows in prominence. ...

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Remote Work and the Future of Contact Centers

Analyst Commentary: Applications Research

Remote Work and the Future of Contact Centers

The impact of the coronavirus pandemic has been widespread, across all sectors and industries, and...

by Priya Dey