Jeffrey is a research analyst at G2 with a focus on Customer Service and HR software. Prior to joining G2, he worked in Human Resources for Amazon. In his free time, he spends time playing video games, exploring cities, and traveling when possible.
Analyst Commentary: Applications Research
Customer retention is critically important to the longevity of any business that relies on...
by Jeffrey Lin
Private equity investment firm Kohlberg Kravis Roberts & Co. (KKR) became the majority shareholder...
by Jeffrey Lin