CX Tech: Artificial and Intelligent

Of all technologies that impact customer experience (CX), few have as immediate or obvious an...

The Impact of AI on Diversity Recruiting

“You’re going to have to deal with [diversity] whether you want to or not,” Jarik Conrad, senior...

AI Startup SparkCognition Raises $100M in Funding Round

We’ve heard it all before: “We need to buy some AI.”

Alteryx Acquires AI and ML Startup Feature Labs

Alteryx’s recent acquisition of Feature Labs, a startup focused on feature engineering for machine...