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Innovation in Artificial Intelligence [INFOGRAPHIC]
Artificial Intelligence (AI) and Machine Learning (ML) are leading edge technologies that involve...
by Kara Sargent
Why Customer Relationship Management (CRM) Is Still Relevant
Customer relationship management (CRM) software is not a new technology. It first made its debut in...
by Marshall Lager
AI in Fintech: Use Cases and Impact
Artificial intelligence (AI) has proven useful to financial services institutions in multiple ways....
by Patrick Szakiel
CX Tech: Artificial and Intelligent
Of all technologies that impact customer experience (CX), few have as immediate or obvious an...
by Marshall Lager
The Impact of AI on Diversity Recruiting
“You’re going to have to deal with [diversity] whether you want to or not,” Jarik Conrad, senior...
