Zack is G2's research analyst for IT and development software. He leverages years of national and international vendor relations experience, working with software vendors of all markets and regions to improve product and market representation on G2, as well as build better cross-company relationships. Using authenticated review data, he analyzes product and competitor data to find trends in buyer/user preferences around software implementation, support, and functionality. This data enables thought leadership initiatives around topics such as cloud infrastructure, monitoring, backup, and ITSM.
Coverage areas include cloud computing, storage and backup, monitoring, DevOps.