Top Takeaways from My First IAPP Conference

I have been following the International Association of Privacy Professionals (IAPP) on social media...

AI in Fintech: Use Cases and Impact

Artificial intelligence (AI) has proven useful to financial services institutions in multiple ways....

State of the Collaboration SaaS Market in China

The beauty of collaboration and content management software is that they’re universally helpful.

CX Tech: Artificial and Intelligent

Of all technologies that impact customer experience (CX), few have as immediate or obvious an...

Building an Evolving Omnichannel Software Space on G2

As I chip away at creating an omnichannel software category for G2, I’ve been thinking a lot about...

The Impact of AI on Diversity Recruiting

“You’re going to have to deal with [diversity] whether you want to or not,” Jarik Conrad, senior...

CCPA: Everything You Need to Know

Following extensive media coverage of the Facebook-Cambridge Analytica scandal, the Equifax data...

AI Startup SparkCognition Raises $100M in Funding Round

We’ve heard it all before: “We need to buy some AI.”

CCPA Updates: New AG Guidance and 7 Signed Amendments

There have been a flurry of updates in the last few days to the California Consumer Privacy Act...