Why Customer Relationship Management (CRM) Is Still Relevant
Customer relationship management (CRM) software is not a new technology. It first made its debut in...
by Marshall Lager
Latest MedTech Consolidations and Investment Rounds
In the first half of 2019, $4.2 billion was invested in digital health. It’s been a few years...
by Jasmine Lee
The Pros and Cons of Different Automation Types
The concept of automation is straightforward: create tools that perform tasks with minimal human...
by Gabriel Gheorghiu
Financial Inclusion: Fintech’s Expansion to the Underbanked
Fintech that facilitates financial inclusion may be one of the more altruistic applications of...
by Patrick Szakiel
State of the Collaboration SaaS Market in China
The beauty of collaboration and content management software is that they’re universally helpful.
by Jazmine Betz
CX Tech: Artificial and Intelligent
Of all technologies that impact customer experience (CX), few have as immediate or obvious an...
by Marshall Lager
Building an Evolving Omnichannel Software Space on G2
As I chip away at creating an omnichannel software category for G2, I’ve been thinking a lot about...
by Lauren Fram
The Impact of AI on Diversity Recruiting
“You’re going to have to deal with [diversity] whether you want to or not,” Jarik Conrad, senior...
by Courtney Moran
CCPA: Everything You Need to Know
Following extensive media coverage of the Facebook-Cambridge Analytica scandal, the Equifax data...
