Environmental Health and Safety in the Age of Industry 4.0

It's 2022, and fully automated factories and warehouses are now a reality.

How AI Coaching Tools Improve Customer Service Training Curriculum

Artificial intelligence (AI) innovations in the customer service industry are accelerating. AI...

G2 Introduces New Category for Athlete Management Software

Professional and semi-professional sports organizations continue to invest in technology that they...

How AI-Driven HR Software Helps Prevent Employee Turnover

The entire office suffers when talented employees leave. Never mind the cost of hiring, onboarding,...

G2 Launches New Category for Proactive Customer Retention Software

Customer retention is critically important to the longevity of any business that relies on...

Achieving Globalization via Localization of Products and Services

Localization of software products and services takes a holistic approach to deliver information to...

Barriers Toward Adopting AI and Analytics in the Supply Chain

I recently attended the Tableau Conference, where I indulged my nerdiness for four days. As a...

What Is Social Commerce, and Why We Created a New Category for It

The fact that social media is critical for e-commerce is obvious. There are billions of users on...

How G2’s Presales Software Category Has Evolved

Presales software is fairly nascent and only recently emerged as a category on G2 in April 2022,...